Returns & Exchanges
We want you to be completely in love with your BURGA accessories, which is why we offer a hassle-free 30-day return window for all unused items. If your new case or accessory isn't the perfect fit, our streamlined process ensures a quick exchange or full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original BURGA packaging to ensure they remain protected during transit and maintain their brand-new condition.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at the nearest designated carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your replacement item within 5-7 business days.