Frequently Asked Questions

Everything you need to know about your BURGA experience.

What makes BURGA cases different from others?

BURGA cases combine high-fashion aesthetics with heavy-duty protection. Our dual-layer 'Tough' cases feature a silicone interior for shock absorption and a hard-shell exterior to prevent scratches, ensuring your device stays safe without sacrificing style.

How long does shipping usually take?

We ship worldwide! Standard shipping typically takes 3-7 business days within the US and EU, while international orders may take 7-15 business days depending on your location and customs processing.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. If you are not 100% satisfied with your purchase, simply contact our support team to initiate a return or exchange.

Will the design on my case fade or peel over time?

No, we use advanced high-definition printing technology that embeds the design into the material. Our prints are scratch-resistant and guaranteed not to fade, peel, or crack even with daily use.

Do you offer a warranty on your products?

Yes, we provide a 12-month international warranty on all our phone cases. This covers any manufacturing defects or print issues, giving you peace of mind with every purchase.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and localized payment options like Klarna for a flexible shopping experience.